Behavioural Interview Questions: The STAR Method Explained

If you have ever been asked "Tell me about a time when you had to deal with a difficult colleague" or "Describe a situation where you failed" — you have faced a behavioural interview. The interviewer is not looking for the perfect answer; they are looking for evidence that you can handle real situations. The STAR method (Situation, Task, Action, Result) is the most reliable framework for answering these questions. In this guide, we break down exactly how to structure each part of STAR, how long your answer should be, what to do if you cannot think of a relevant example, and we walk through three worked examples from real client interviews. We also cover how to handle the "What would you do differently?" follow-up without losing your confident tone.